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Prestige Law Group

A personal injury and family law firm in Atlanta, GA

54% of calls went unanswered. A single missed personal injury call could mean $50K-$165K in lost fees.

40%
More consultations
24/7
Intake availability
$50K+
Cases recovered monthly

The Problem

Prestige Law was running Google Ads for personal injury and family law cases. But 54% of calls went to voicemail — attorneys were in court, paralegals were on other calls, and after 6pm nobody answered. When someone gets in a car accident at 11pm, they call 2-3 attorneys. Whoever responds first gets retained. A voicemail means a lost case worth $50K-$165K in fees.

54%
Calls to voicemail
$165K
Potential fee per case lost
11pm
Peak accident call time

What We Built

A 24/7 AI legal intake system that captures, qualifies, and routes cases — even at 3am.

📞

AI Legal Intake Agent

Voice AI trained on personal injury and family law intake protocols. Asks the right questions — accident details, injuries, insurance, timeline — and captures everything.

Retell AI

Urgency-Based Routing

High-value cases (severe injury, recent accident) trigger immediate attorney notification via text and email. Standard cases get booked for next-day consultation.

N8N + Twilio
📋

Case File Generation

AI automatically generates a structured intake form with all details — sent to the attorney before the consultation even starts.

N8N + OpenAI

The Results

Cases that used to go to voicemail now get captured, qualified, and routed — 24/7.

40%
More consultations booked
From capturing after-hours and missed calls.
24/7
Intake availability
AI handles intake at 3am just like 3pm.
$50K+
Cases recovered monthly
High-value PI cases that would have gone to competitors.
15
Leads recovered/month
Previously lost to voicemail.
"
A PI case came in at midnight on a Saturday. The AI captured everything — by Monday morning we had the retainer signed. That one case paid for a year of service.
— Managing Partner, Prestige Law Group

Tech Stack

Retell AI
Voice Agent
N8N
Automation
Twilio
SMS & Alerts
OpenAI
AI Engine
GoHighLevel
CRM
Cal.com
Scheduling

Want a system like this for your business?

We'll build a custom AI system tailored to your industry — chatbots, voice agents, booking, follow-ups, and more.