Radiance Med Spa
A boutique med spa in Scottsdale, AZ
High-intent leads browsing at 10pm couldn't book or get answers — by morning, they'd booked with a competitor.
The Problem
Radiance was getting strong traffic from Instagram and Google — but 40% came after hours. Visitors browsing Botox and fillers at 10pm had questions about pricing and availability. With no way to engage, these leads bounced. The front desk was also missing 30% of daytime calls while handling in-office patients.
What We Built
A 3-layer AI system that captures, qualifies, and books leads across phone, web, and text.
AI Voice Receptionist
Natural-sounding AI that answers every call, explains treatments, quotes pricing, and books consultations directly into the calendar.
Retell AIWebsite AI Concierge
Chatbot trained on treatments, pricing, and FAQs. Engages visitors instantly, recommends treatments, and books appointments.
Voiceflow + RAGMissed-Call Text-Back
AI sends an SMS within 30 seconds of a missed call with a booking link. Recovers 40% of missed calls.
Twilio + N8NThe Results
Live on Monday. By Friday, 12 new bookings that would have been lost.
We used to lose every after-hours lead. Now our AI books them before they even think about calling another spa.
Tech Stack
Want a system like this for your business?
We'll build a custom AI system tailored to your industry — chatbots, voice agents, booking, follow-ups, and more.