Categorize
Each case is categorized on arrival.
An intake layer that categorizes each incoming case, generates a summary, and surfaces actionable insights directly to the caseworker.
Every incoming case arrived as a raw record. Before anyone could act, a person had to read it, categorize it, and figure out what mattered.
That work was repeated on every case and varied with whoever was doing it.
Each case is categorized on arrival.
A summary is generated so the caseworker starts with the gist, not a wall of fields.
Relevant signals are surfaced directly in the caseworker view, before they start.
Caseworkers start with context instead of a raw record. Faster, more consistent triage.
The same categorization logic is applied to every case across the team.
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